SHIPPING & RETURNS
Shipping Policy
Processing Time:
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All soaps are handcrafted in small batches. Please allow 2–5 business days for your order to be prepared before shipment.
Shipping Methods and Times:
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Standard Shipping (US only): Estimated delivery in 3–7 business days
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Shipping times may vary slightly depending on your location and carrier delays.
Shipping Rates:
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Shipping costs are calculated at checkout based on your order size and destination.
Order Tracking:
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Once your order ships, you'll receive a confirmation email with tracking information.
Return & Exchange Policy
Returns and Exchanges:
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Due to the personal nature of skincare products, we do not accept returns or exchanges. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll do our best to make it right.
Order Modifications or Cancellations:
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Once your order is placed, it begins processing quickly. If you need to make a change, please reach out as soon as possible and we’ll try to accommodate your request before it ships.
Customer Support:
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For any questions or concerns regarding your order, feel free to reach out to us through our Contact Page.